This support platform is for legacy CloudSite v3 customers only. Moving forward all documentation should be found here.
Contact us to be migrated ASAP to our all new platform with 10X the performance and hundreds of new features.

Backup a Database

Follow

Comments

5 comments

  • Avatar
    Kevin Dugan Jr

    I've tried this in two different browsers. It flashes that it's backing up the database and then nothing.

  • Avatar
    Kevin Dugan Jr

    I get to step 4, but it displays for a second, maybe two seconds and then disappears. It's been doing this since last Friday.

  • Avatar
    Kyle Gordon

    Kevin, contact support and we can definitely help, this would be an issue specific to your database and not the control panel. 

  • Avatar
    LAZARO MANUEL SANTIN

    I have the same problem as Kevin, I've tried with two different browsers but backup file had not downloaded.

  • Avatar
    tim chisholm

    You need to have a link to 'myCloud v3 from myCloud Home' referenced in step 1.

Please sign in to leave a comment.