Connect to your CloudServer using Remote Desktop Client (RDP)
To connect to your CloudServer using Remote Desktop Connection follow the instructions below. Remote Desktop Connection is the RDP client you can use to connect to a server from any computer running Windows or OS X. RDP comes pre-installed on Windows XP, Windows Vista, and Windows 7.
For OS X you will need to download the client from Apple's App Store website using the link below.
Step 1: Open Remote Desktop Connection. In Windows this is found under Start Menu, click All Programs, click Accessories, click Remote Desktop Connection. In Mac OS X it is found in the applications folder.
Step 2: Click on the options dropdown button.
Step 3: Enter your login information. Your computer name is your CloudServer™ IP address and your username is the username provided in your CloudServer™ welcome email in the format of "servername\username". If you need this information again please contact us.
Step 4: Click on the Connect button. You will be asked for your password, type it in and you will be logged into the server. If you have forgotten your password please contact support.